Case Study

Faben Healthcare Advertising

CLIENT

Faben OBGYN

COMPLETED

November 2023

LOCATION

Jacksonville, FL

WEBSITE

fabenobgyn.com

healthcare advertising case study obgyn
"Our web page is seeing a 10 fold increase in traffic. New patient volume this year year-to-date is double last year. We had an excess of 2,000 phone calls [due to the advertising campaign]. Well done and thanks for all your help in getting us to this place."
healthcare marketing case study faben obgyn
Brian Thorn
CEO
Increase in Patients
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Healthcare Marketing Partner Solutions

Reputation Management
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Increase in Reputation

One of the best parts of having a marketing partner, is that they look for the things, you don’t have time or know to look for. Our team analyzed their decrease in patient volume and summarized that it was due to a disconnect between their CRM and online performance. Using our proven methods, we increased their average rating from a 2.6 to 4.1 Stars in 1 month in all locations!

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%
Increase in Patients

Faben was scaling and wanted to increase patient volume at their new locations. Using our proven methods in healthcare advertising, our team deployed advertising campaigns across the city to target age ranged 30-55. The results were phenomenal! The CEO shared that they saw double the patient volume!

We were so proud to increase their online search traffic through affordable Search Engine Optimization. The results speak for themselves. Within 3 months, we saw page 1, position 1-3 rankings for all their keywords. Bonus! We saw the same in Google Maps using our special sauce. 

Screenshot 2025 04 23 at 4 03 37 PM

Our team has served Faben for over 10 years with website management. The site today is a little outdated, but it functions well, and still has great patient experience. That’s what you want to buy when you purchase a website. Not just one that is flashy, but that will stand the test of time and rank well on search engines. 

How Strategic Healthcare Advertising Partnerships Can Scale Your Multi-Location Medical Practice

In today’s highly competitive healthcare landscape, scaling a medical practice—especially one with multiple locations—requires far more than excellent clinical care. Patients now demand not only high-quality treatment but also a seamless, informative, and engaging experience from the first online search to their follow-up visit. As competition intensifies, healthcare providers are finding that building a strategic advertising partnership—particularly with a healthcare-specialized marketing team—can be the key to sustainable growth.

Whether your goals are to boost patient acquisition, increase appointment bookings, or unify the brand across locations, partnering with an expert healthcare marketing team—led by a fractional marketing director—can be the difference between stagnation and exponential success.

Why Advertising Partnerships Matter in Healthcare

Unlike traditional industries, healthcare comes with a unique set of advertising challenges: HIPAA compliance, shifting patient expectations, insurance variables, and often limited internal marketing resources. An advertising partnership tailored to the medical field helps your practice rise above these hurdles by offering:

  • Data-driven strategy development

  • Creative patient-centered messaging

  • Omnichannel execution

  • Regulatory guidance for compliance

  • Scalable systems across all locations

Marketing is no longer an optional line item—it’s a critical part of how patients find, evaluate, and choose healthcare providers. And when executed strategically, it can double or even triple your patient volume.

The Role of a Fractional Healthcare Marketing Director

Many multi-location practices hesitate to bring on a full-time Chief Marketing Officer (CMO) or marketing director due to cost or uncertainty about long-term needs. That’s where a fractional marketing director steps in.

A fractional marketing director is a part-time executive who brings senior-level expertise without the full-time salary. For healthcare providers, this means access to someone who not only understands digital trends and patient psychology but also the complex regulatory environment of the industry.

Here’s what a seasoned fractional marketing director can do for your practice:

  • Uncover Blind Spots: A fresh perspective often reveals overlooked opportunities—from outdated messaging and poor SEO to unconverted leads and missed patient touchpoints.

  • Develop a Scalable Strategy: Multi-location practices need consistency and customization. A fractional expert knows how to create branded campaigns that can be adapted per location without losing the core identity.

  • Audit and Refresh Existing Marketing: Sometimes the brand has gone stale, the website is outdated, or ads are no longer converting. A fractional director can refresh your image while ensuring continuity across every platform.

  • Train and Lead Internal Teams: They can guide your in-house staff, align outsourced vendors, and create internal marketing playbooks for sustainable execution.

The result? Better performance, less waste, and a clearer path to doubling patient volume.

Scaling with the Right Healthcare Advertising Tactics

Once a marketing strategy is led by a fractional director and executed by the right advertising partner, the growth potential is significant. Here are the most effective ways these partnerships drive results:

1. Paid Search and Local SEO

Search engine visibility is the frontline of patient acquisition. Local SEO ensures each location appears in “near me” searches, while paid search ads (PPC) drive high-intent traffic. A healthcare-specialized team knows which keywords convert and how to write HIPAA-safe ads that resonate with patients.

2. Geo-Targeted Campaigns

Multi-location practices benefit from regionally tailored campaigns. Instead of a one-size-fits-all approach, expert marketers create custom campaigns for each demographic area—adjusting messaging, languages, and services to local patient needs.

3. Website Optimization and Conversion Rate Strategy

Most patients will visit your website before booking an appointment. If your site isn’t designed to convert—clear CTAs, mobile optimization, fast load times—you’re losing patients before they even contact you. A strong advertising partner ensures that your web experience aligns with your marketing investments.

4. Patient Journey Mapping

Today’s patient journey spans multiple channels: online reviews, Facebook ads, Google searches, appointment forms, follow-up emails. Advertising partnerships integrate these touchpoints to ensure no lead falls through the cracks.

5. Reputation Management

Reviews drive trust, especially in healthcare. Strategic advertising partnerships help build positive online reputations through automated review requests, responses to feedback, and proactive reputation monitoring.

6. Analytics and Adjustments

Scaling isn’t just about doing more—it’s about doing better. Your advertising partner and fractional marketing director continuously monitor KPIs, ad spend, appointment conversions, and cost per lead to adjust strategies in real-time.

The Hidden Advantage: Refreshing the Brand

When medical practices expand, their original brand often becomes outdated or inconsistent. What worked for a single location may no longer align with a larger, growing operation.

A fractional marketing director can lead a brand refresh that retains the practice’s essence but updates the visual identity, voice, and messaging to match today’s patient expectations. This often includes:

  • A new or modernized logo

  • Updated color palette and fonts

  • A compelling brand story

  • Consistent signage, uniforms, and digital assets

This professional polish builds credibility and fosters trust—two essential ingredients for attracting and retaining patients.

Strategic Growth Without the Guesswork

Scaling a healthcare practice across multiple locations isn’t easy, but it doesn’t have to be chaotic. A fractional marketing director provides the senior expertise to lead the charge, while your healthcare advertising partner brings the tactical execution needed to move the needle—without the trial and error of going it alone.

Together, this powerful duo helps you uncover blind spots, refresh your practice’s image, attract ideal patients, and build a marketing ecosystem that keeps working long after the first campaign launch.

With the right team in place, your practice won’t just grow. It will thrive—with purpose, clarity, and results you can measure.

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